Five Common Mistakes in Understanding Effective Communication and Engagement.
The first mistake
One of the common mistakes that managers and employers make is the difficulty of reaching them and communicating with them due to some misconceptions in communication systems. Traditional management practiced within the institution includes isolating managers’ offices from the team and not sharing information or the excessive use of unproductive intensive meetings. Some managers believe that a manager’s personality is formed by speaking and communicating less with the team to appear firm and to establish a reputation among employees as having a strong personality that intimidates employees as a manager. But all these stages make you a strong and firm manager, but they do not make you an ethical manager who is creative and has the ability to communicate and interact to achieve the goals of the institution and hinder the institution’s ability to keep up with the changes and progress in the job market.
The second mistake:
Some managers believe that communication is a waste of time and that the relationship between the manager and the employee is based on orders, decisions, and accomplishing work, and that any communication between them and the employee outside of work is a hindrance to the continuity of work. They also believe that communication between colleagues is a waste of time.
The third mistake:
The belief that the communication process is a one-sided relationship between the manager and the employee for the continuity of work is one of the biggest mistakes. Effective communication and talking with employees as a large part of knowing the workflow and discovering talents and innovators among employees and the work team, and the team’s ability to belong to work and creative thinking and bring out their distinctive ideas and aspirations at work and improve their morale within the work environment.
The fourth mistake:
The belief that the cost of team-building events and communication development courses for employees in the institution is expensive and will not affect the development of work, but in the end, these matters return to the institution positively and increase the efficiency of employees in continuing work. It also helps to promote time management skills, creative thinking, and enhance team spirit among employees.
The fifth mistake:
Some managers believe that separating departments and not integrating or communicating between departments helps the institution and its management to protect them from alliances between employees and their impact on management decisions. However, it is better for the institution and the establishment that there is communication between departments and employees to facilitate and remove obstacles in the work environment. This step helps everyone to identify problems and issues within the work, so some institutions integrate some specialties under one management, in order to bring viewpoints closer, exchange experiences and ideas, and increase productivity, such as merging the sales department, marketing, communication, and public relations under one management.
